city'super E-Shop 11.11 Shopping Festival Terms and Conditions

1. All E-Shop 11.11 Shopping Festival offers are only applicable to the city’super E-Shop website (https://online.citysuper.com.hk) and E-Shop app, and are not applicable to the city’super physical stores.
2. All E-Shop 11.11 Shopping Festival offers are not applicable to the purchase of discounted or specified items or counters. Purchases of city’super Gift Cards or Shopping Vouchers, stored value top-up, delivery charges and gift wrapping charges are not eligible transactions.
3. super e and super e-gold members can earn loyalty points for the net purchase amount, excluding delivery charges.
4. All E-Shop 11.11 Shopping Festival offers cannot be used in conjunction with discounted items, specified items/counters, and other promotional offers or coupons/vouchers. Expired offers will not be accepted and no retrospective arrangements will be made.
5. super e and super e-gold members are required to log in at the city’super E-Shop to earn loyalty points and accumulate spending. No retrospective arrangements will be made.
6. All E-Shop 11.11 Shopping Festival offers cannot be redeemed for cash or exchanged for other products/shopping vouchers, or transferred to a third party. Photos are for reference only.
7. Cancelled transactions or refunds will result in the automatic deduction of loyalty points and accumulated spending from the purchase, including any extra loyalty points and accumulated spending earned from specific promotions. The gift will not be returned.
8. City Super Limited reserves the right to amend the terms and conditions of the Event activity without prior notice, and of final decision on all matters of dispute.

Shopping Privilege

1. This offer is valid from 12:00 am to 11:59 pm on 11 (Wed) November 2026. Expired offers will not be accepted and no retrospective arrangement will be made.
2. super e gold members can enjoy a 22% discount on selected products. super e members can enjoy a 15% discount on selected products. To be eligible for this offer, members must successfully place and complete payment for their orders on the E-Shop within the 11 (Wed) November 2026. Expired offers will not be accepted and no retrospective arrangements will be made.
3. This promotion is only applicable to the city’super E-Shop web (https://online.citysuper.com.hk) and E-Shop app, and is not applicable to the city’super physical stores and other city’super E-Shop websites.
4. This offer cannot be used in conjunction with super e-gold year-round discount, member reward eCoupons, discounted items, pre-order products (including but not limited to combo set, party set, platter, and Nadaman New Year's Osechi Takeaway), Christmas hampers, ROYCE' products, Fukusaya products, Keishindo products, hairy crab products, specified items/counters, event registration, and other promotional offers or coupons or vouchers. Expired offers will not be accepted and no retrospective arrangements will be made.
5. Limited quantity available, while stocks last.
6. City Super Limited reserves the right to amend the terms and conditions without prior notice, and of final decision on all matters of dispute.