In-store Services
In-store Services
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Our call center is experiencing very high traffic on the hotlines. We appreciate your patience.
Our call center is experiencing very high traffic on the hotlines. We appreciate your patience.
In-store Services
Order of HK$400 or above, Free Delivery.
Order below HK$400, HK$100 delivery charge is needed.
Order of HK$800 or above, Free Delivery.
Order below HK$800, HK$100 delivery charge is needed.
Order of HK$800 or above, Free Delivery.
Order below HK$800, HK$100 delivery charge is needed.
Same Day Delivery Services are not available for the remote areas as shown in the table below
Service Area | Delivery Time |
Hong Kong Island, Kowloon, New Territories |
Mon to Sun | Ma Wan, Discovery Bay |
Mon to Sat |
Enjoy free same day delivery service*for any purchase of HK$800 or above at city'super stores from Monday to Friday.
*Same Day Delivery Service Terms and Conditions:
city'super is a “Mega Lifestyle Specialty Store” that offers a true “one-stop-shopping” experience for today’s busy urban professionals.
Products purchased at our city'super or LOG-ON stores can be gift wrapped for FREE with our branded wrapping paper and gift cards. If special wrapping paper or decorations are used, additional charge is required for the materials.
To provide a more enjoyable shopping experience; temporary storage service for ONE hour is available at your needs. Our Customer Service counter will be glad to keep your large hand-carry items or luggage for you.
We are pleased to provide our customers Porter Service when they need a hand to deliver merchandise just bought in our store to the nearest taxi station or car park. Kindly contact our customer service counter for details.