This Statement covers the Personal Data that we collect and handle when you become our member, when you subscribe with us or when you request for our services. Where our operations are subject to privacy legislation other than that of the Hong Kong Special Administrative Region (“Hong Kong”), then this Statement shall be applied so far as practicable and consistent with such local legislation.
CSL will take all practicable steps to ensure that the Personal Data so collected are accurate. However, your efforts to provide accurate Personal Data upon subscription of CSL services and thereafter to update CSL of any changes of your Personal Data are always welcome.
When you provide your personal information to us, only authorized CSL staff have access right to retrieve these information for carrying out their job duties and they must comply with a set of strict guidelines on how to use these Personal Data. We use Secure Socket Layer (SSL) to encrypt your personal information before it is transmitted to us. In a bid to protect customers' data, all credit card authentication and payment authorization are handled directly by relevant banks. CSL will have no record of such data. Always remember to sign out of your account and close your browser window upon the end of each transaction. Our forced logout mechanism will ensure no one can access your personal information and correspondence.
Since no system is impenetrable and no information provided over the Internet is completely secure, therefore we cannot guarantee the security of any information that you transmit to us or receive from us over the Internet.
Your Personal Data will only be retained for as long as is necessary to fulfil the original purpose for which it was collected, unless contrary to any applicable statutory requirement.
CSL may use your name and contact information from time to time to provide you with the latest information on our products and services / member program in the following categories: food & beverages, kitchenware & homeware, beauty & cosmetics, health & wellness, clothing & accessories, jewellery, luggage & bags, electronics & electrical appliances, gadgets, stationery, sports, music, film and other entertainment We may also share your Personal Data with our group companies, affiliates and/or business partners who provide the same products and services for their direct marketing purposes. Your consent is required before we do so. If you do not wish to receive promotional information of products, services or super e member promotional materials from City Super Limited, you can login to our website or mobile application, email us via email@example.com or fax us at (852) 2956 0336 or call our Customer Service Hotline at (852)2736 3866 during office hours 10 am-7 pm Monday to Sunday to unsubscribe. In accordance with the statutory requirements, CSL will honour your request not to use your Personal Data for the purposes of direct marketing.
If you have any questions regarding this Statement, please email us at firstname.lastname@example.org.
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