Corporate News

super e member New Scheme & Experience

2020/06/05

For more than two decades, city’super is blessed with devoted support from our super e-gold members. We would like to extend a heartfelt appreciation to you. Driven by our innovative spirit and valuable member feedbacks, the super e membership program will be revamped on July 1, 2020 to encompass a fresh new gold eXPERIENCE custom-crafted for your distinguished lifestyle. To show our gratitude for your unremitting patronage, we are delighted to offer you 10,000 bonus points*.

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Food & Beverage Delivery Service

2020/05/21

city'super F&B Delivery Service is here! Order your favourite cuisines online from home or the office and have them delivered straight to your doorstep! Log in now https://bit.ly/citysuperFoodDelivery and click on your favorite delicious food.

Limited-time Free Delivery
Enter the promo code 【free10】 to enjoy free delivery.

*Promotional period: 21/5-31/8/2020

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Winterfest 2019

2019/12/03 - 2019/12/07

To express our gratitude and appreciation to city'super members for their unceasing support, our Winterfest members’ shopping days will be held from 3 to 7 Dec. All super e-gold, super e members and city'super Card holders can enjoy privileges and offers on the designated dates.

Date:
3 (Tue) December 2019 - Exclusively for super e-gold members
4 (Wed) - 7 (Sat) December 2019 - All members

Venue:
All city'super, LOG-ON & cookedDeli stores


≈ FOR MEMBERS ONLY ≈

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Business Hours Announcement

2019/11/28 - 2019/12/31

About latest business hours, please visit

city’super

online.citysuper.com.hk/pages/store-locator

LOG-ON

logon.com.hk/pages/store-locator

Come to enjoy your shopping early to avoid the peak traffic hours.
We apologise for any inconvenience.

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Amazing Food Hall

2019/11/16

The brand new Amazing Food Hall has opened at city’super Times Square store with an innovative “Buy & Dine” and “Dine & Buy” one-stop shopping and dining concept, where dishes are made using premium ingredients from city’super that promises to rock your palate.

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Times Square Store Renovation Arrangement (update)

2019/08/16 - 2019/11/15

Please be informed that renovation work is taking place at Times Square store by phases from mid-August to mid-November 2019. During the renovation, some product offers will be affected. Please feel free to contact our customer service counter regarding any enquiry.

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Summer Fiesta 2019

2019/08/06 - 2019/08/08

To express our gratitude and appreciation to city'super members for their unceasing support, our members’ shopping days “Summer Fiesta” will be held from 6 to 8 Aug. All super e-gold, super e members and city’super Card holders will enjoy privileges and offers on the designated dates.

Date:
6 (Tue) August 2019 - Exclusively for super e-gold members
7 (Wed) - 8 (Thur) August 2019 - All members

Venue:
All city'super, LOG-ON & cookedDeli stores

≈ FOR MEMBERS ONLY ≈

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FLORTÉ and Paul Lafayet Harbour City Store Renovation Notice

2019/06/30 - 2019/07/30

Please be informed that FLORTÉ and Paul Lafayet at Harbour City Store is under renovation until the end of Jul 2019. FLORTÉ and Paul Lafayet have now been relocated to the below area. Please feel free to contact our customer service counter regarding any enquiry. Sorry for any inconvenience caused.

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Expat Living Hong Kong Readers’ Choice Awards 2019

2019/03/20

Providing customers with 5-star services has always been our mission. We are pleased to announce that both city'super and LOG-ON have received Readers’ Choice Awards hosted by Expat Living Hong Kong this year.

city'super has won the awards in the below categories:

Gourmet & International Food Store: 1st place

Supermarket: 2nd place

LOG-ON has won the award in the below category:

Gifts: 4th place

Thank you for all the support and voting from Expat Living’s readers. We will continue to pursue excellence in service and provide you with premium services!

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The Hong Kong Retail Management Association Retail Excellence Award and Hong Kong Awards for Industries (Customer Service)

2018/12/18

Providing customers with top-quality service has always been our mission. We are pleased to announce that LOG-ON has received two external awards recently.

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Winterfest 2018

2018/12/04 - 2018/12/06

Our members’ “Winterfest” shopping days will be held from 4 to 6 Dec. All super e-gold, super e members and city’super Card holders will enjoy privileges and offers on the designated dates.

Date:
4 (Tue) December 2018 - Exclusively for super e-gold members
5 (Wed) - 6 (Thur) December 2018 - All members

Venue:
All city'super, LOG-ON & cookedDeli stores

≈ FOR MEMBERS ONLY ≈

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Committed to Cage-free Eggs Policy by 2025

2018/11/21

As part of city’super’s ongoing commitment to sustainability and food quality, we have been making the majority of our retail egg selection cage-free or free-range, and we expect to complete the transition to 100% cage-free by 2025 in Hong Kong, mainland China and Taiwan.

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[疫情期間特別送貨安排]

因應近日新型冠狀病毒疫情情況愈趨嚴重,為確保減低病毒於社區傳播的風險,由2020年7月21日起,住宅地址的送貨服務將採取以下措施安排客戶簽收貨件:

- 派遞員將於到達前致電客戶,並請客戶預備到大堂或地面簽收貨件;

- 如客戶不方便到大堂簽收貨件或不在家時,在客戶要求及同意的情況下,派遞員會將貨件交由管理處代收,此情況下將無法提供簽收証明副本。

感謝各客戶諒解。

[Special Delivery Arrangements during Coronavirus OutBreak]

Please click here for details