Terms and Conditions

Shopping Delights

1. Shopping privileges are not applicable to wine miniatures, discounted or specified items/counters. Purchases of city'super Gift Card or Shopping Voucher, stored value top-up, delivery charge and gift wrapping charge are not eligible transactions. Please refer to instore price tags and promotional materials.

2. For super e-gold members, shopping privileges are applicable to physical stores in Hong Kong; and available for super e members on 5 Dec and 6 Dec. Double/Triple Bonus Points will be added automatically to your membership account according to the discounted net price within 36 hours. This offer cannot be used in conjunction with any other discount programme.

Welcome Gift Redemption

3. super e-gold members can redeem one Borosilicate Glass Bottle (Red or Green); each limited to 1,300 units, while stocks last. This offer can be redeemed once only upon presentation of valid membership card at city'super or LOG-ON stores (except HK International Airport pop-up store) during the event period. Products are non-refundable and non-exchangeable. Photos are for reference only.

Per-order Offer

4. Limited to 20 sets of Premium Yakumiku Set, 40 sets of Premium Seafood Tower, 6 sets of Premium Sake Enjoyment Set for all city'super stores, first come first served, while stocks last. Products are non-refundable and exchangeable. Photos are for reference only.

5. super e-gold members should collect in person the pre-ordered items on the specified date at the designated city'super stores. Please contact store staff for details.

Workshops

6. super e-gold members can enrol online for the complimentary workshops held at superlife culture club. Limited seats, registration will be on a first-come-first-served basis. Number of seats vary across workshops, please refer to the registration page for details.

7. All member registration information will be verified. A confirmation email will be sent to members within 5 days for all successful registrations. Registered members are required to present a valid membership card and confirmation email upon participation.

8. Each super e-gold member can register for one workshop only in superlife culture club, and can bring ONE guest along to participate. Guests must attend the workshop together with the registered members. Registered members should arrive 10 minutes before the workshop starts.

9. City Super Limited reserves the rights to make alternations to the class/event schedule, content, and instructor or guest speaker when necessary. Ingredients or materials used in the workshops may change due to special circumstances without advance notice.

10. Workshops will be postponed or cancelled if the Tropical Cyclone Signal No. 8 (or above) or Black Rainstorm Warning Signal is announced. Whenever feasible, all workshops held at superlife culture club will resume as normal four hours after the signal is cancelled, depending on the time of the announcement.

Exclusive member Services

11. super e-gold members can get a free Christmas ornament with your own messages and selected colorful ribbons by presenting a valid membership card and a valid same-day receipt (city’super/ LOG-ON/ cookedDeli) at LOG-ON Festival Walk store while stocks last.

12. super e members can get a free Letterpress Christmas card with 3 styles for your selection by presenting a valid membership card and a valid same-day receipt (city’super/ LOG-ON/ cookedDeli) at LOG-ON Fashion Walk store while stocks last.

Winterfest 2018

13. Winterfest 2018 starts on 4 Dec 2018 exclusively for super e-gold members at physical stores and available for super e members on 5 Dec and 6 Dec. Expired offers will not be accepted and no retrospective arrangements will be made.

14. To enjoy the privileges, simply present your valid super e membership card or city'super Private Label Card / CODE Card during Winterfest 2018. Membership cannot be transferred.

15. Some of the activities, merchandise or tasting dishes are available in selected stores only.

16. Premium Honey Workshop will be held in superlife culture club at Harbour City store and Times Square store on 5 Dec and 6 Dec respectively from 19:30 to 20:30.

17. Cooking Demonstration will be held in superlife culture club at Harbour City store and Times Square store on 5 Dec and 6 Dec respectively from 17:00 to 18:00.

18. New member registration will be suspended during Winterfest 2018. Members can apply for super e membership on or after 6 Dec 2018 by presenting a maximum of 3 valid sales receipts issued by city'super, LOG-ON or cookedDeli stores in Hong Kong with a total net spending of HK$600 or above within 30 days.

19. Cancelled transactions or refunds will result in the automatic deduction of loyalty points, accumulated spending and Reward eCoupons from the purchase, including any extra loyalty points and Reward eCoupons earned from specific promotions (including but not limited to Double/Triple Bonus Points offers).

20. City Super Limited reserves the right to amend the terms and conditions of the Event activity without prior notice, and of final decision on all matters of dispute.

Priority Delivery Service

21. Same day delivery service is now available at all city’super stores from Monday to Friday (except public holidays) exclusively for super e-gold members upon net spending of HK$300 or above.

22. Same day delivery service of each city’super store is only available in surrounding area and subject to quota of the day. Please contact our Customer Service Counter for more details.

23. For unsuccessful delivery, you will be contacted on the following day for re-delivery subject to a delivery fee of HK$60 per order.