Terms and Conditions

  • Merchandise listed on this website are available while stock lasts.
  • Merchandise photos are for reference only.
  • Items sold are non-refundable.
  • Should the merchandise be found defective, exchange of merchandise (in the original packaging) may be arranged provided that the customer informs City Super Limited at 2429 8588 within 3 days upon receipt of merchandise. The receipt of merchandise will serve as a proof of purchase.
  • City Super Limited reserves the right to amend terms & conditions and of final decision on all matters of disputes.
  • For any enquiry regarding online order and delivery, please call our customer service hotline at +852 2429 8588 or email to online@citysuper.com.hk.(Business Hours: Monday to Friday 10:00am to 6:00pm)

Cake Shop Terms & Conditions

  • Please place order of all Christmas whole cake (15cm & 18cm) at least 3 day in advance.
  • Due to limited Christmas ornaments on cakes these are subject to change without prior notice.
  • All the cake photos on this website are for reference only. The color and shape of cakes may vary slightly as all cakes are handmade.
  • No refund will be given if customers fail to pick up the ordered goods within the agreed period.
  • The merchandise listed on this website is available while stock lasts.
  • City Super Limited reserves the right to amend terms and conditions and to make final decision on all matters of dispute.
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