Free Shipping Offer Terms and conditions


Free Shipping Offer

One day only: Free shipping on all orders when you shop on our E-Shop on 15 Dec, 2024.

  1. This promotion is only applicable to the city’super E-Shop website (https://online.citysuper.com.hk) and the E-Shop app, and is not applicable to city’super physical stores.
  2. The offer is valid only on 15 (Sun) Dec, 2024. Expired offers will not be accepted and no retrospective arrangements will be made. Each customer can enjoy the offer once. Delivery quotas apply for each date and timeslots are available on a first-come, first-served basis until quotas are filled. For delivery coverage and timeslot details, please visit: https://online.citysuper.com.hk/blogs/news/online-order-and-delivery
  3. super e and super e-gold members can earn loyalty points for the net purchase amount, excluding delivery charges.
  4. super e and super e-gold members are required to log in at the city’super E-Shop to earn loyalty points and accumulate spending. No retrospective arrangements will be made.
  5. This offer cannot be redeemed for cash or exchanged for other products/shopping vouchers, or transferred to a third party. Photos are for reference only.
  6. This offer is not applicable to purchases of city’super Gift Cards, Shopping Vouchers, stored value top-up, delivery charges, plastic shopping bag charges, gift wrapping charges and designated items.
  7. Cancelled transactions or refunds will result in the automatic deduction of loyalty points and accumulated spending from the purchase, including any extra loyalty points and accumulated spending earned from specific promotions. The gift will not be returned.
  8. This promotion cannot be used in conjunction with super e-gold year-round discount, member reward eCoupons, or other promotional offers or coupons.
  9. Limited quantity available, first come first served, while stocks last.
  10. City Super Limited reserves the right to amend the terms and conditions without prior notice, and of final decision on all matters of dispute.