Summer Fiesta 2022 tnc
Terms and Conditions
Shopping Delights
1. Shopping privileges are not applicable to discounted or specified items or counters. Purchases of city’super Gift Cards or Shopping Vouchers, stored value top-up, delivery charges and gift wrapping charges are not eligible transactions. Some of the activities, merchandise and tasting dishes are available in selected stores only. Please refer to in-store price tags and promotional materials.
2. For super e-gold members, shopping privileges are applicable to physical stores during business hours from 2 – 6 August 2022 and the eShop (from 10:00 on 2 August 2022 to 23:59 on 6 August 2022) in Hong Kong; and available for super e members at physical stores during business hours from 3 – 6 August 2022 and the eShop (from 10:00 on 3 August 2022 to 23:59 on 6 August 2022).
3. The Summer Fiesta shopping privileges cannot be used in conjunction with discounted items, specified items/counters, or other promotional offers or coupons. Expired offers will not be accepted and no retrospective arrangements will be made.
super e Loyalty Bonus Points
1. super e-gold members can enjoy triple loyalty points on their net spending at city’super, LOG-ON, cookedDeli and E-Shop from 2 – 6 August 2022. Nintendo and PlayStation ® products are excluded.
2. super e members can enjoy double loyalty points on their net spending at city’super, LOG-ON, cookedDeli and E-Shop from 3 – 6 August 2022. Nintendo Switch and PlayStation ® products are excluded.
3. super e members must present a valid membership card at physical stores or log in to their membership account at the E-shop before payment in order to accumulate loyalty points and update their spending records.
4. Your loyalty points and spending records will be updated within 36 hours of the purchase. Any claim of loyalty points after the transaction will not be entertained.
5. If you cancel a transaction or arrange a refund, the loyalty points earned for that transaction will be deducted automatically, including extra loyalty points earned from designated promotional offers.
6. Purchases of city’super Gift Cards or Shopping Vouchers, stored value top-up, delivery charges, plastic shopping bag charges and gift wrapping charges are not eligible for loyalty points or accumulated spending.
7. City Super Limited reserves the right to amend the terms and conditions of the Event activity without prior notice, and of final decision on all matters of dispute.
super e-gold Exclusive Workshops & Store Tour
1. super e-gold members will receive an email invitation to enroll online for the exclusive workshops held at superlife culture club at city’super Times Square store, LOG-ON Festival Walk store, or the store tour at city’super Harbour City store. Limited places; registration will be on a first-come-first-served basis. Please refer to the registration page for details.
2. Each super e-gold member can register for one workshop or store tour only. No additional places can be reserved for members’ friends or relatives due to the limited seats.
3. All member registration information will be verified. A confirmation email will be sent to members upon successful registrations.
4. Eligible super e-gold members should arrive at least 10 minutes before the activity starts for on-site check in. Members are required to present a valid membership card and confirmation SMS before participation.
5. According to the Government’s Prevention and Control of Disease Ordinance (Cap. 599), all participants and hosts are required to scan the LeaveHomeSafe APP, comply with the relevant requirements under the Vaccine Pass scheme and perform temperature checks before activities start. Anyone who fails to fulfil the related requirements (except under exempted scenarios, see implementation arrangements for Vaccine Pass for details), or whose body temperature is 37.5°c or higher will not be allowed to enter the classroom.
6. All participants and hosts will wash their hands thoroughly and use hand sanitiser before activity starts. All participants and hosts are required to wear masks at all times in the store (except for tasting sessions). If a participant refuses to cooperate, the host will ask the participant to leave the store immediately.
7. Tables, chairs and equipment will be sanitised before each class.
8. Any personal reason(s) for event postponement and refund will not be accepted, including but not limited to sickness, injuries and clash of personal schedule, and no replacement of participation will be accepted. Participant(s) has responsibility to read this statement thoroughly, understand it and bear relevant risks. Once payment is confirmed, all details of events cannot be altered and payment will not be refunded.
9. Workshops/ Tour will be postponed or cancelled if the Tropical Cyclone Signal No. 8 (or above) or Black Rainstorm Warning Signal is declared by the HK government two hours before the start time of the event, any incurred payment will not be refunded. If the above said weather warning(s) or extreme situation is/ are declared during the event, City Super Limited will help to arrange a safer shelter for participants to stay in until situation allows for event to continue. If situation does not allow, the event will end early, with no refund and event rescheduling. If the weather condition on event day is not safe or good enough for event(s) to be hosted but the HK government has not declared any of the said weather warning(s) or extreme situation, City Super Limited will judge if it is suitable for event hosting two hours before the scheduled event start time. If participant(s) decide not to join the event(s) when the event(s) is not cancelled, there will be no refund or event postponement. Whenever feasible, all workshops will resume as normal if the planned start time is 4 hours after the signal is cancelled, depending on the time of the announcement.
10. Workshops/ Tour will be postponed or cancelled if COVID 19 social distancing measures is tightened by the Government, any incurred payment will not be refunded.
11. This offer cannot be redeemed for cash or other products, or transferred to others. Photos are for reference only.
12. City Super Limited is not responsible for any matters arising from the delay due to technical problems, including but not limited to any computer or internet network problems.
13. City Super Limited reserves the rights to make alternations to the class/event schedule, content, and instructor or guest speaker when necessary. Ingredients or materials used in the workshops/ tour may change due to special circumstances without advance notice.
super e-gold Thank-you Gift Redemption
1. super e-gold members can get a free box of city’super Gourmet Butter Cookies (12pcs), while stocks last. This offer can be redeemed once only upon presenting a valid super e-gold membership at city’super or LOG-ON stores during the event days (from 2 - 6 August 2022). Products are non-refundable and non-exchangeable. Photos are for reference only.
super e-gold Sake Tasting Privilege
1. super e-gold members can collect two coupons from the reception at city’super stores. Each coupon can redeem a glass of Kubota Junmai Daiginjo sake at VIP Sake Tasting Zone for on-site tasting. Containers bought along by members themselves will not be accepted.
2. The coupon is valid during 2 – 6 August 2022 from 12:00p.m. onwards.
3. The coupon cannot be redeemed for cash, and can be used once only.
4. Damaged or photocopied coupons will not be accepted.
5. City Super Limited reserves the rights to amend the terms and conditions of the Event activity without prior notice, and of final decision on all matters of dispute.
super e-gold “Expand Your Palate” Challenge Booth
1. super e-gold members can participate once in the challenge booth on 2 August 2022 at city’super stores by presenting a ticket collected at the reception counter.
2. super e-gold members can taste and guess products with different features at designated times: Normal vs Gluten-free cookies (12:00-1:00p.m.); New York vs Basque cheesecake (1:30-2:30p.m.); comté cheese of different ages (4:30-5:30p.m.); Parma Ham of different air-dried period (6:00-7:00p.m.). Product categories and activity timeslots may change due to on-site situations without prior notice.
3. This ticket will be stamped by our staff upon correct guess of type/ flavour of the products. Members can redeem one Kyoto Uji Matcha Soft Cream or two Oobanyaki (except seasonal flavour) from sweets house Cha Cha counters (available in city’super Times Square / New Town Plaza / Harbour City store & LOG-ON CityPlaza store) by presenting an intact stamped ticket during 2 – 6 August 2022, while stocks last. Only Soft Cream available in sweets house Cha Cha counter at LOG-ON CityPlaza store.
4. City Super Limited reserves the right to amend the terms and conditions of the Event activity without prior notice, and of final decision on all matters of dispute.
E-Shop consumption exclusive eCoupon offer
Earning the HK$50 E-shop eCoupon1. city’super E-Shop eCoupon: Members can earn TWO HK$50 E-Shop eCoupons upon net spending of every HK$1,500 at city’super E-Shop, either E-Shop website (https://online.citysuper.com.hk) or App, during 2-6 August 2022 (exclude delivery fee). Purchases at other city’super websites are not applicable to this offer.
2. LOG-ON E-Shop eCoupon: Members can earn ONE HK$50 E-Shop eCoupon upon net spending of every HK$500 at LOG-ON E-Shop, either E-Shop website (https://logon.com.hk) or App during 2-6 August 2022 (exclude delivery fee).
3. Accumulated spending from multiple orders at same E-Shop are accepted, but spending from city’super and LOG-ON E-Shop cannot be combined.
4. super e members must log in to their membership account at the E-shop before payment in order to enjoy this offer. No retrospective arrangements will be made.
5. The E-Shop eCoupon code will be sent to eligible members via confirmation SMS on 12 August 2022. For eligible without valid HK mobile number registered, the E-Shop eCoupon will be sent by email.
6. Purchases of city'super Gift Cards, Shopping Vouchers, stored value top-up, delivery charges, plastic shopping bag charges, gift wrapping charges and designated products including PlayStation® products are not included in this promotion.
7. Cancelled transactions or refunds will result in the automatic deduction of loyalty points and E-Shop eCoupons from the purchase, including any extra loyalty points and accumulated spending earned from specific promotions.
8. City Super Limited reserves the right to amend the terms and conditions of eCoupon use without prior notice, and of final decision on all matters of dispute.
Usage of HK$50 E-Shop eCoupon1. city’super E-Shop eCoupon can only be used at city'super E-Shop website (https://online.citysuper.com.hk) in Hong Kong (not applicable for E-Shop App).
2. LOG-ON E-Shop eCoupon can only be used at LOG-ON website (https://logon.com.hk) in Hong Kong (not applicable for E-Shop Apps).
3. This E-Shop eCoupon is valid from 12 August – 30 September 2022. Each eCoupon can be used once only. Any expired or invalid eCoupons will be forfeited and will not be re-issued.
4. This E-Shop eCoupon is applicable to net spending of HK$100 at E-Shop websites. Combined receipts will not be accepted. The total value of eCoupon will be deducted in full when used. Any unused balance will be forfeited. Only 1 E-Shop eCoupon can be used in each transaction. Please refer to E-Shop websites for more details of use.
5. This E-Shop eCoupon cannot be used in conjunction with super e-gold card year-round discount, other member reward eCoupons, promotional offers or coupons, and are non-transferable or exchangeable for cash or other products.
6. This E-Shop eCoupon cannot be used for the purchase of baby formula, cigarettes, Nintendo products, PlayStation® products, food and beverage items at the AMAZING FOOD HALL at city’super Times Square store, sweets house Cha Cha Gift Vouchers, gift / shopping vouchers, purchase or top up of city'super Gift Cards, delivery charges, gift wrapping charges, transactions using prepaid cards or stored value cards, reloads, top ups, recharging, value-added service, or in conjunction with any other promotion or coupons.
7. City Super Limited reserves the right to amend the terms and conditions of the Event activity without prior notice, and of final decision on all matters of dispute.
LOG-ON in-store excitements
1. super e-gold members can get a free personalized MF Bear Mimori Key Chain privilege at LOG-ON Harbour City store MANUAL FACTORY counter on 2 August 2022 by presenting a valid membership card and a single LOG-ON receipt for HK$800 or more, while places last. (Quota:30) Each super e-gold member can get one only. The waiting time for the personalisation service may be 20-30 mins or longer subjective to the number of orders in progress on the spot.
2. super e-gold members can get a free box of SMILEY FACE MASK ASTM I (ADULT) 40’s by presenting a valid membership card and a same-day receipt with net spending of HK$50 or above at any LOG-ON store during 2 – 6 August 2022, while stocks last.
3. super e members can purchase 1 pc of designated facial mask / toothpaste / sunscreen product at HK$1 at LOG-ON Harbour City / Times Square / New Town Plaza store by presenting a valid membership card and a same-day receipt with net spending of HK$300 or above during 2 – 6 August 2022, while stocks last. Each member can use this offer 3 times maximum, and each product can be purchased with this offer once only.
4. super e members can purchase a AYANOKOJI Petit Envelope at exclusive special price at HK$50 at any LOG-ON store by presenting a valid membership card during 2 – 6 August 2022, while stocks last.
5. Each receipt can be used for one redemption only and the corresponding membership number should be recorded on the receipt. Combined receipts are not acceptable.
6. Duplicate, photocopied or handwritten receipts will NOT be accepted.
LOG-ON beauty counter shopping privileges
1. Offers cannot be used in conjunction with discounted items, specified items/counters, or other promotional offers or coupons. Expired offers will not be accepted and no retrospective arrangements will be made.
2. Each receipt can be used for one redemption only and the corresponding membership number should be recorded on the receipt. Combined receipts are not acceptable.
3. Duplicate, photocopied or handwritten receipts will NOT be accepted.
4. More LOG-ON Member shopping discounts and privileges are applicable to designated stores and counters. For details, please inquire with the store staff.
5. City Super Limited reserves the right to amend the terms and conditions of the offers without prior notice, and of final decision on all matters of dispute.
Summer Fiesta member shopping days
1. super e-gold members can enjoy Summer Fiesta 2022 privileges from 2 - 6 August 2022; while super e members can enjoy the event from 3 – 6 August 2022. Expired offers will not be accepted and no retrospective arrangements will be made.
2. To enjoy the privileges, customers can simply present a valid super e membership card during Summer Fiesta 2022. Membership cannot be transferred.
3. The Summer Fiesta 2022 shopping offers cannot be redeemed for cash or exchanged to other products. Photos are for reference only.
4. Cancelled transactions or refunds will result in the automatic deduction of loyalty points, accumulated spending and Reward eCoupons from the purchase, including any extra loyalty points and Reward eCoupons earned from specific promotions (including but not limited to Double/Triple Loyalty Points offers).
5. New member registrations will be suspended from 2 – 6 August 2022. Customers can apply for super e membership from 7 August 2022 on official website.
6. City Super Limited reserves the right to amend the terms and conditions of the Event activity without prior notice, and of final decision on all matters of dispute.